The whole company on one Zoho One account, with the apps connected to each other.
Authorised Zoho partner since December 2024 · Partner ID PE7546355
Zoho One is the subscription that includes dozens of Zoho apps: CRM, email, invoicing, customer support, projects, HR and documents. You pay one price per person and use only the apps you need. Together we decide what to switch on and in what order, and we connect the apps to each other.
From
What we set up in Zoho One
- Architecture by department.
Which apps you switch on, in what order, and who works in each.
- Accounts and roles.
Each person gets access only to the apps and data they need.
- Links between apps.
A customer in the CRM is the same customer in invoicing, support and email.
- Email on your domain.
The domain, DNS, mailboxes and moving the old messages across.
- Data migration.
From Excel, Bitrix24, amoCRM or another system.
- Automation in Deluge.
Rules that run across several apps.
- Training by department.
Sales, accounts and support each learn their own apps.
- The Handover pack.
What has been set up, why, and how to run it.
Who Zoho One is for
It suits you if:
- You pay separately for CRM, email, file storage and chat, and the data doesn't flow between them.
- Several departments deal with the same customers: sales, accounts, support.
- You want one administrator for every account and one invoice for your software.
- You know you'll need more apps but want to bring them in one at a time.
It doesn't suit you if:
- You only need a CRM for sales. Zoho CRM Standard or Professional on its own costs less.Zoho CRM
- You want to change everything in a month. We start with one department and move on once the team is working in it.
- Many of your staff don't work at a computer. On the ‘all employees’ model you pay for every one of them; in that case we work out the flexible option.
What Zoho One does in each department
Your sales process, with stages and rules
Enquiries from the website, phone and messaging apps arrive in the CRM, and every deal has a stage and an owner. Quotes go out from the customer record, with catalogue prices.
AppsCRM · SalesIQ · Bookings
Know what each channel brings in
Website forms create leads, email campaigns go out to lists from the CRM, and Facebook and Instagram posts are scheduled from one place.
AppsCampaigns · Social · Forms · Survey
Every customer request has an owner
Support emails and forms become tickets, with a deadline and an owner. The ticket shows on the customer record, so sales know if a customer has an open issue. When a problem can't be fixed over the phone, you connect to the customer's computer.
AppsDesk · Assist
Invoices, payments and expenses, linked to customers
A quote approved in the CRM moves to invoicing without being retyped. You see what's paid and what's overdue, and team expenses are submitted with a photo of the receipt and approved.
AppsBooks · Invoice · Expense
Staff records, leave and recruitment, in one place
Each employee's record, leave requests with approval, and open roles with candidates moving through stages.
AppsPeople · Recruit
Projects, stock and your own apps
Projects have tasks, deadlines and hours logged. Stock and orders are visible in Zoho Inventory. For processes that don't fit anywhere else, we build an app in Zoho Creator.
AppsProjects · Inventory · Creator · Sign
Email, chat and files on the same account
Everyone gets an address on your company domain, team chat and access to shared files, with permissions by department. Documents are edited together and stay compatible with Word and Excel.
AppsMail · Cliq · Meeting · WorkDrive · Writer · Sheet
Zoho One prices
Zoho One has two pricing models. The difference is who you pay for: every employee in the company, or only the people who work in Zoho.
| All employees | Flexible user | |
|---|---|---|
| Price / month | 1,315 MDL/ employee / monthincl. VAT · billed annually | 3,200 MDL/ user / monthincl. VAT · billed annually |
| The condition | You pay for every employee in the company, including those who don't use Zoho. | You pay only for the people who use Zoho, however many there are. |
| When it makes sense | Almost the whole team works at a computer. | Only a small part of the team works in the system. |
| Set up | Set up |
What you get on both models
- every Zoho One app, on the same account;
- central administration: accounts, roles, passwords, two-factor authentication;
- management of company phones from the admin panel;
- the same customer data across every app;
- one invoice for all your Zoho software.
Not sure which model works out cheaper for you? Use the System map or ask us at the consultation.System map
Zoho's official prices, converted at the MICB rate on the invoice date. The amount shown includes 20% VAT.
What we connect Zoho One to
Questions about Zoho One
What does Zoho One include?
Dozens of Zoho apps on the same account: CRM, Mail, Calendar, Cliq, Meeting, WorkDrive, Writer, Sheet, Show, Desk, Campaigns, Projects, People, Recruit, Analytics and more. The current list is on Zoho's official page.
Can I use only some of the apps?
Yes. You have access to all of them, but you switch on only what you need. The rest wait until you activate them, at no extra cost.
All employees or flexible user: how do I choose?
Count how many people in the company will actually work in Zoho. If it's nearly everyone, the ‘all employees’ model is cheaper. If it's a small share of your total headcount, go for the flexible model. The System map does the sums for you.
Can I start with Zoho CRM and move to Zoho One later?
Yes. Your CRM data and setup stay as they are; only the subscription changes. It's a sensible way to start: sales first, then the rest of the company.
How is the subscription paid for?
Through us. Zoho's official price is converted to MDL at the MICB rate on the invoice date, plus VAT. Payment is by card, monthly or annually.
Where is the data stored?
Zoho has data centres in the European Union, and we open your company's account in the EU region. Zoho doesn't sell data and doesn't show ads.
Support after launch
We keep working with your team after launch. The shape of that support is set in the contract: how many hours, which channel and how quickly we reply.
Which process do we start with?
After the consultation and analysis, you get a fixed-price proposal.
Monday to Friday, 09:00–18:00. We reply the same working day.